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Frequently asked questions
Chariot FAQ's
Chariot is a new software platform that allows businesses to book and manage their ground transportation travel requirements from one easy to use solution. Any business can quickly and easily establish their own supply chain and manage their individual users, allowing full control of how your staff book and utilise transport suppliers.
The system is feature reach and uniquely promotes partnership working between your business and transport service providers. Negotiate rates, agree pricing and set service levels and let the Chariot system do the rest, providing tracking, reporting and user friendly booking tools.
Business mobility has never been so easy to book and manage from place that is adaptable enough to feel like your own bespoke solution.
Your Chariot awaits!
Chariot enables businesses like yours to book and manage road transport easier than ever before, engaing directly with your own supply chain. The system is segregated into 5 main sections for ease of use and these can be summarised as:
Chariot Booker - Easily book business travel journeys via the simple to use journey booker, that can be used via desktop, tablet or phone.
Chariot Supplier Hub - Utilise and access multiple marketplaces, as well as individual suppliers to create your own easily manageable transport supply chain. Manage and add suppliers, easily agree rates and allocate bookings to preferred partners
Chariot Admin - Allocate users and user profiles, manage preferences and cost centre allocation.
Chariot Finance - Process and create invoices, manage payments.
Chariot Insights - Create reports, illustrate spend and track trends.
Yes!
The system has been designed to be feature rich, yet easy to use. You will find simple and easy to use booking forms and navigational menus.
Agreeing rates and managing suppliers is super easy from the supplier hub.
Our on-board help guide and our full account support structure means integrating the solution into your own working methods will be seamless and pain free. Training is quick and easy and ongoing support is always available.
Yes!
With Chariot you get the best of both worlds. You can easily add your existing suppliers to the Chariot platform as well as taking advantage of the many new partner suppliers and marketplaces available within the supplier hub, providing you with a comprehensive, yet bespoke solution to meet your exact needs.
We will be with you all the way as you implement and set up your system to cater for all your transportation needs.
There are 3 levels of support and we will help you choose the one that best suits your business, but rest assured that our transport experts will always be on hand to guide and advise.
Ultimately the system is so easy to use and setup that you should only need minimal ongoing support, but you can be assured that our transport experts will always be on hand to guide and advise where necessary.
The system has 3 service/support levels, so it depends on which level suits your business best. We are always open about costs and you will have a full understanding of the system costs before choosing a service level.
We assess each clients requirements and then discuss which service level is appropriate.
In summary:
Green Service level: Software as a service, limited number of users, set up for the client and full online support.
Gold Service level: Access to extra features, unlimited users, full phone and online support
Enterprise Service level: Bespoke set up, full consultation and project management, unlimited features, key account manager and white labelling etc.
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